Privacy Policy

Maid to Sparkle LLC, DBA American Maid Cleaning Services
Last Updated: October 11, 2026

1. Who We Are

Maid to Sparkle LLC, doing business as American Maid Cleaning Services ("American Maid," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit https://www.americanmaidclng.com, request a cleaning estimate, schedule services, communicate with us, or participate in our SMS messaging program.

Contact Information

American Maid Cleaning Services
96 Summer Street
Taunton, MA 02780
Phone: 508-880-6243
Email: [email protected]

2. Information We Collect

We may collect the following information:

Information You Provide

• Name, email address, and telephone number

• Residential or commercial service address

• Property details, cleaning preferences, and service requirements

• Appointment requests and scheduling preferences

• Information submitted through website forms, email, phone, or text messages

• Billing and payment-related information

Information Collected Automatically

When you visit our website, we may collect:

• IP address and approximate location

• Browser and device information

• Pages visited and website interactions

• Cookies and similar tracking technologies

SMS Messaging Information

If you opt in to receive text messages, we may collect:

• Your mobile phone number

• Date, time, and method of SMS consent

• SMS opt-in and opt-out records

• Message content and delivery information, where permitted by law

• Your communication preferences

3. How We Use Your Information

We use your information to:

• Respond to cleaning inquiries and estimate requests

• Follow up with prospective customers who have requested information about our services

• Provide cleaning estimates and service recommendations

• Schedule, confirm, and manage cleaning appointments

• Send appointment reminders and service updates

• Communicate with customers regarding their cleaning services

• Process payments and maintain business records

• Provide customer support and respond to questions

• Send promotional offers and marketing communications when you have provided the appropriate consent

• Improve our website, services, and customer experience

• Maintain security and comply with applicable legal obligations

4. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers that assist us with website hosting, customer relationship management, appointment scheduling, payment processing, communications, and SMS message delivery.

These providers may process information only as necessary to perform services on our behalf.

We may also disclose information when required by law or in connection with a legitimate business transfer, subject to applicable privacy requirements.

Important SMS Privacy Protection

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

We may share information with service providers solely as necessary to deliver messages, provide customer support, and operate our business communications.

We do not sell, rent, or disclose SMS subscriber lists for third-party marketing.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to understand website traffic, improve functionality, measure marketing performance, and enhance the visitor experience.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. SMS Text Messaging and Your Choices

American Maid Cleaning Services offers optional SMS text messaging to customers and prospective customers who provide the appropriate consent.

Depending on your communication preferences, SMS messages may include:

• Follow-ups regarding cleaning inquiries and estimate requests

• Responses to requests for pricing or additional service information

• Scheduling walkthroughs or cleaning appointments

• Appointment confirmations and reminders

• Cleaning service updates

• Customer support and responses to questions

• Promotional offers, discounts, and marketing messages, if you have separately opted in to receive marketing communications

SMS Consent

By opting in through our website forms or another documented consent method, you authorize American Maid Cleaning Services to send text messages to the mobile number you provided, consistent with the type of messages you agreed to receive.

Consent to receive marketing text messages is not a condition of purchasing our services.

Submitting a cleaning inquiry does not automatically enroll you in promotional SMS marketing.

Message Frequency and Charges

Message frequency varies depending on your interactions with our business and the messaging program you select.

Message and data rates may apply.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a message.

After opting out, you may receive a final confirmation message. You will not receive additional messages from that SMS program unless you opt in again.

For assistance, reply HELP, call 508-880-6243, or email [email protected].

7. Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business records, document consent, comply with legal obligations, resolve disputes, and support legitimate business operations.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, or loss.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

To submit a privacy-related request, contact [email protected].

You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages and opt out of SMS communications by replying STOP.

10. Children's Privacy

Our website and cleaning services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly